- Client: Great Western Hospital
- Project: annual report
The Great Western Hospital is extremely fortunate to have a large team of committed and enthusiastic volunteers. Every single one provides a valuable service to our patients and gives tremendous support to our staff.
Collectively, our volunteers possess a vast range of skills, knowledge and experience which assist our staff in providing high-quality healthcare. They also help to make a patient’s experience a less daunting one, at what can sometimes be a difficult time.
For many, volunteering after leaving school is an opportunity to experience a hospital environment before starting work or going to university. For others, it’s a step on the ladder to fulfilling their ambition of working full-time within the NHS.
For retired people, it’s a great way of keeping active and interacting with new people. In fact, our volunteers range in age from 17 to 86 and many have been with us for years. Some have given us 25 years or more of sterling voluntary service.
There are 39 placement areas around the hospital that a volunteer can choose to work in, from the outpatients’ clinic to physiotherapy, from rheumatology to any of the wards.
Each volunteer plays three key roles: befriending patients, assisting patients at mealtimes, and helping nursing staff by undertaking such tasks as refilling hand gel dispensers and making beds. They work a minimum of three hours a week for a period of at least six months.